For client with after purchase needs who require to speak to a specific department.

Ideal for clients after they have made a purchase. This feature is specifically designed to give clients access to a department. The online/offline status feature is there to eliminate client frustration of consistently going into message bank. This feature has the following design elements:

• The name of the department
• The name of the staff member
• Online / Offline status to show whether the staff member is available or busy
• A picture of the staff member or a generic picture of a person representing the stafff member

The value of this feature

We place this feature in the above mentioned manner in the contact us section of your website. This gives the interpretation to your clients from the start that you are willing to be accessible and transparent through all processes of your business - before, during and after the clients purchase.

Features that create an action